Using Humor to Motivate & Create a Positive Culture!

Featuring Elaine Williams with her Hospitality with Heart Program

How do you create raving fans who brag about your business for you? 

By creating extraordinary customer experiences for people.

How much money does it cost to get a new customer? And then KEEP them as a customer? Do you REALLY know the stats on this one?

People will forget what you say and do, but they remember how you made them feel. 

Yes, we’re all looking for bigger bottom lines. In today’s economic times we’re all struggling to find solutions to getting and keeping ideal customers.  This is your chance to get advice straight from an expert who has built her career and triumphed over insurmountable times.

With more than 35 years of experience in customer service, Elaine Williams has been a top trainer for companies such as Marriott, Del Frisco’s Steakhouse, & Miller. 

If you want to know the secret to creating raving customers who become regulars for life and tell everyone they know about your business, look no further.

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Customer Service Expert, Elaine Williams Hits Amazon Best-Seller List

Elaine Williams, Comedian and Customer Service Expert, recently hit five separate Amazon.com best-seller lists with the new Health, Wellness and Success book, “Nothing But Net.”

If you want to know the secret to creating raving customers who become regulars for life and tell everyone they know about your business, look no further. She’s so entertaining, you won’t even realize you are and your staff are learning! Elaine’s most requested topic is: “Light ‘Em Up & Lead With Laughter: How to Use Humor to Motivate & Move Your Team (Even If You’re Not That Funny).” She shares a professional comic’s “secrets” that anyone can use to create high energy anywhere, and she teaches the “tricks” that anyone can use to “Infuse the Fun!”

With more than 30 years of experience in customer service, Elaine Williams has been a top trainer for companies such as Marriott, Hard Rock Café, Del Frisco’s Steakhouse (the highest grossing restaurant in the United States), and Miller. Elaine is also a nationally touring standup comedian who has opened for Dane Cook, “Saturday Night Live’s” Darrel Hammond, David Letterman favorite Dwayne Kennedy, and twice voted comic of the year, Spanky. Most recently she’s been on “America’s Got Talent” and the “Colbert Report.” Other credits include “Saturday Night Live” with Jack Black, HBO’s “Lucky Louie,” Fox TV, “All My Children,” “One Life to Live,” and numerous commercials. She was voted Up and Coming Comic at the NY Underground Comedy Festival. 

If you want to know the secret to creating raving customers who become regulars for life and tell everyone they know about your business, look no further. She’s so entertaining, you won’t even realize you are and your staff are learning! Elaine’s most requested topic is: “Light ‘Em Up & Lead With Laughter: How to Use Humor to Motivate & Move Your Team (Even If You’re Not That Funny).” She shares a professional comic’s “secrets” that anyone can use to create high energy anywhere, and she teaches the “tricks” that anyone can use to “Infuse the Fun!”